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Click Here for the Talent Seeker FAQ's
Click Here for the Freelancers FAQ's
General Talent Provider FAQ's
How does this work?
How much does this cost?
How do I communicate with Talent Seekers
Projects & Bids
How do I place a bid on a project?
How do I update a bid I already placed on a project?
How do I cancel a bid I placed?
What if I have a question about a project (that will help me place my bid)?
Why can't I find the "Place Bid" button on the project page?
What is "bid for the total project"?
What if I can't make an accurate bid? Can I just estimate how much I will charge for the project?
Payments & Fees
When do you charge your commission and how much will it be?
Do I have to add money to my account?
How do I add money to my account?
Can I withdraw money from my account?
If I end up charging the employer less than I bid on their project, can I get a partial refund on the commission outsourceheaven takes?
GENERAL
How does this work?
Browse the list of projects posted for ones that match your skill set. You can also have OutsourceHeaven.com send you an e-mail whenever a new project is posted that matches your expertise.
Review the details of projects that interest you and place bids on the desired projects and include details of your proposal. When the Talent Seeker chooses a provider and the provider accepts, the project begins. Once the project begins, each
party will receive the respective contact information. Finalize the discussion and let the work begin. Once the work is completed the the Talent Seekers expectations, you will get paid.
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How much does this cost?
There is no signup fee and no monthly fee, but you are required to pay a commission on each project you win. The commission is 10% of your bid or $5, whichever is greater.
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How do I communicate with the Talent Seeker?
Prior to being selected as the winning bidder, you may post private messages on the project message board. If you are selected as the winning bidder, you will be provided with the Talent Seekers direct email address.
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PROJECTS AND BIDS
How do I place a bid on a project?
Click on the "Place Bid" button above or below the project description on the project's page.
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How do I update a bid I already placed on a project?
Just submit a new bid and your old one will automatically be replaced.
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How do I cancel a bid I placed?
Log in to the
account management area, find the project, and click on the "retract bid" link.
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What if I have a question about a project (that will help me place my bid)?
Just post a message on the message board for that project. You can access project specific message boards by clicking on the link provided on the project page.
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Why can't I find the "Place Bid" button on the project page?
If the project is closed it does not show up, because bidding has ended. It will also not show up if the project is frozen, which means bidding has temporarily been stopped.
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What is "bid for the total project"?
This is the amount (in US Dollars) that you will charge the project creator, if you are chosen. It's a project total, NOT an hourly rate, or a per page quote.
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What if I can't make an accurate bid? Can I just estimate how much I will charge for the project?
You should not make any estimates. The information provided should be enough to make a binding bid. If the information provided is inadequate, use the message board to request clarification before placing your bid.
Remember, once accepted by both parties, you have entered into a legally binding contract. If you abuse this system you risk receiving poor reviews by others, and possibly being banned from OutsourceHeaven.com .
PAYMENTS AND FEES
When do you charge your commission and how much will it be?
As soon as you are chosen as the Talent Provider for a project you have bid on, it will be closed/archived and you will be charged 10% of your bid or $5, whichever is greater.
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Do I have to add money to my account?
You should have adequate funds to cover any commissions that may be due to OutsourceHeaven.com. If your account balance is delinquent for 30 days, your account will be frozen and you will be unable to place any new bids on projects.
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How do I add money to my account?
Login to the
account management area and click on the "deposit" button.
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If I end up charging the project owner less than I bid on their project, can I get a partial refund on the OutsourceHeaven.com fee?
No.
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Still Have Questions?
eMail us here for a prompt reply.
Talent Seeker FAQ
How does this work?
How much does this cost?
How do I communicate with Freelancers ?
How do I open a new project?
What is a budget range?
Why do I have to choose the amount of days until my project needs to be done?
Can I change the information I provided about my project?
How do I close my project, extend it, or pick a Freelancer ?
Can I re-open a closed a project?
What does it mean if my project is frozen?
GENERAL
How does this work?
After signing up, you can open a project and provide all the details of the work you want accomplished. Talent Providers will then be able to view your project and bid on it. The process is similar to an auction, except in reverse, and you select the winning bid based on you own subjective judgment. Once you have chosen a Talent Provider, they will begin work on your project.
Once you are satisfied with the work, you transfer funds into the Talent Provider's OutsourceHeaven account.
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How much does this cost?
There is no signup fee , no monthly fee, and no charge to post a project. You are only required to pay OutsourceHeaven.com a $10 fee on on each project you successfully fill. The Talent provider will pay a commission of 10% of the bid amount or $5 whichever is greater. *Posting a Marquee Project will
cost $25.
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How do I communicate with Talent Providers?
You can post public and private messages on the message boards. If you post a private message, the user it's addressed to will be notified by email.
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PROJECTS
How do I open a new project?
Click on the "create project" button or
go here.
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What is a budget range?
You can optionally specify how much money you are able to spend on this project.
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Why do I have to choose the amount of days for my project to be posted?
Having a specific end date can help communicate the level of urgency of the project. Project posted for less than 5 days are flagged as urgent. You may extend your project at a later date.
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Can I change the information I provided about my project?
No, but you can use the message board to modify the posting and anyone who has already bid will be notified of a change. If the information you provided is completely wrong, you can close your project without choosing a Freelancer and without any penalty. You can then go ahead and open a new project.
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How do I close my project, extend it, or pick the Talent?
You can do all this by logging in to the account management area. Click on the "Account Login" button or
go here.
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Can I re-open a closed a project?
No, you will have to open a new project.
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What does it mean if my project is frozen?
This means the ending date you chose for the project has past. No providers can place any new bids. You must either pick a Talent or extend the project.
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Still Have Questions?
eMail us here for a prompt reply.
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